Hi, I’m Sheronnice, and I’m a Marketing & Communications intern at the Nieuwe Instituut. For my research on the visitor experience, I’m conducting a short survey. It will only take 2–3 minutes. Would you mind answering a few questions?

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1. Is this your first time visiting the Nieuwe Instituut?

• Yes
• No

No, it’s not my first time because…

2. What did you expect from your visit before you came?

3. Did your visit meet your expectations?

• Yes, it met my expectations
• No, it did not meet my expectations

Why did it match your expectations?

Why didn’t it match your expectations?

4. How satisfied are you with your visit?

• 1= Not at all satisfied
• 2= Not very satisfied
• 3= Neutral
• 4= Satisfied
• 5= Very satisfied

On a scale of 1 to 5, where 1 means “Not satisfied” and 5 means “Very satisfied

5. How would you describe the museum?

• Inspiring
• Educational
• Confusing
• Boring
• Other namely

Other, please specify:

6. What stood out to you most during your visit?

7. What information did you look for before your visit?

8. How clear was the information you received before your visit?

• 1= Not clear at all
• 2= Not very clear
• 3= Neutral
• 4= Clear
• 5= Very clear

(On a scale of 1 to 5, where 1 means “Not at all clear” and 5 means “Very clear.”

Socials

Please see the image above

9. What stands out to you about this content?

10. Would you like or share this content?

• Yes
• No
• Maybe

Why?

• It looks appealing
• It is not relevant to me
• It does not appeal to me
• Other namely

content? visit meet

Other, please specify:

11.How much would you be willing to pay for the event you just went to?

12. Would you recommend the Nieuwe Instituut to others?

• Yes
• No
• Maybe

13. Are there any things the Nieuwe Instituut could improve on?

Which age category do you belong to?

• Under 18 years old
• 18–24 years old
• 25-34 years old
• 35–44 years old
• 45–54 years old
• 55–64 years old
• 65 years old or older
• Prefer not to say

Which city are you from?

Submit

Thank you very much for your time and for answering my questions. Your feedback is really helpful to me. Have a great day!